Frontier Airlines Sends Unaccompanied Minor on Flight to Puerto Rico Instead of Ohio
A 16-year-old unaccompanied minor was supposed to travel from Florida to his mother in Ohio on a Frontier Airlines flight, but he ended up in Puerto Rico instead.
The teen boy was supposed to fly from Tampa to Cleveland on December 22, when he was mistakingly sent to San Juan.
Frontier Director of Corporate Communications Jennifer de la Cruz said in a statement to CNN that the Ohio and Puerto Rico flights departed from the same gate, with the flight to Puerto Rico taking off first.
“Frontier has extended its sincere apologies to the family for the error,” de la Cruz said.
The teen’s father Ryan Lose told CNN that it was his son’s first time flying alone and that he suffers from anxiety.