Patient Code of Conduct: Hospital Threatens to Withhold Care Over Offensive Body Language and Tone of Voice
A Massachusetts hospital announced a code of conduct for patients and visitors at the start of the new year that is raising eyebrows, but be careful–if they see you raising your eyebrows at them they may refuse to treat you.
Milford Regional Medical Center has instituted a code of conduct that goes far beyond the typical standards of violent, abusive or criminal conduct to policing tone of voice and body language; even commenting about someone’s accent can get a patient kicked to the curb. And God help the patient who rolls his eyes at the pronoun pin on a nurse, or the female patient who objects to the transgender gynecologist who tells her to get over it and get on the exam table.
